Ethos
CORE VALUES AND BELIEFS
The following core values and beliefs underpin the Methodist City Mission Hostel work. Quality services within a framework of continuous improvement: Service user involvement, Consultation and Choice: Equality of opportunity: Accessibility of information: People: Partnerships and stakeholders: Finance: Affordability and cost effectiveness:
The MCM is committed to continuously challenging and reviewing its services to ensure that they are provided to a high quality standard, that they are truly responsive to the needs of service users and that they are delivered in the most efficient way.
Service users will be consulted on their views about the service, how it can be improved, and any future developments in models of service delivery: the MCM believes that people should have the opportunities, support and encouragement to exercise control over their own lives and to acknowledge their responsibility to others.
In all aspects of our work we strive to achieve equality of opportunity. The MCM acknowledges the importance of treating everyone with respect and equality irrespective of race, creed, gender, ability or disability.
Full accurate information will be readily available in plain language about how services are run, how much they cost, and how well they perform.
Staff and Mission Committee members are valuable assets of the organisation and will be trained and developed to ensure that they are skilled, motivated and properly equipped to perform their duties
The MCM seeks to maintain strong and positive relationships with stakeholders and partners, sharing good practice to the mutual benefit of all, particularly MCM service users
The organisation does not trade for profit but recognises the need to maintain financial strength in order to achieve its objectives.
The MCM seeks to deliver services that are cost effective from the funding body perspective, and affordable from the service user perspective.